This agreement is made between HINA FATIMA (“Coach”) and ___________ (“Client”). Both parties agree to the following: 1. Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The coaching experience supports the Client in establishing new behaviors. The coaching relationship is strengths-based, forward-looking, and collaborative. The coaching agenda is developed and implemented in partnership between the Client and Coach. The role of the Coach is to help the Client progress toward achieving a goal. The Client and Coach agree to engage fully in the coaching experience. The Client recognizes that coaching is not therapy, counseling, or consulting. The Coach does not claim to diagnose, cure or treat any mental illness. 2. Confidentiality The Coach agrees to keep all conversations and information with the Client private and confidential, as allowable by law. No personal information will be shared with anyone without the Client’s express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else. 3. Coaching Commitment By entering into this relationship, the Client and Coach acknowledge that the Client desires to make a behavioral change or some type of improvement in his or her life. Behavioral change often takes time to implement and sustain. The pace of change is uncertain and varies amongst individuals. As such, the Client and Coach agree to one 60-minute coaching per session. 4. Coaching Session Procedures Coaching sessions may occur in person, by phone, through video conference, or over email, depending on the venue that works best for the Client and what coaching package is selected. The Coach and Client agree to adhere to established appointment times once a week. Flexibility in scheduling weekly, bi-weekly or bi-monthly is available. Payment to be made in advance, non-refundable. Make Up sessions available in case of missed/canceled appointments. 5. Coaching Fees Specific coaching packages include BYOH Project - 26 weeks of transformation and healing from trauma and PTSD 6. Refund Policy Fees are payable prior to the coaching services being provided each month, non- refundable. Payments may be made by cash, money order, PayPal or electronic funds transfer (EFT). 7. Confidential Questionnaire Kindly fill out this Personal History Form to help us get to know you better. 8. Disclaimer Client understands that the Coach is simply an educator, and does not diagnose, cure, or treat in any way, medical conditions, illnesses, or diseases. Client understands that NLP is not mind control, and that the Coach does NOT do anything to them during an NLP process. Client understands that the Coach cannot guarantee results any more than a doctor can guarantee results from a particular prescription or surgical procedure. Client understands that the Coach is present simply to help me learn how to formulate useful suggestions. Any results they achieve are caused directly and solely by them. Knowing that anything that occurs while in Coaching is a direct result of Client's actions and thought patterns, Client hereby absolves and releases the Coach from any responsibility of all results, expected or unexpected, that they may achieve from coaching. Client understands that the coach is under no obligation to them if the provided NLP processes or suggestions “don’t work”, and that the Coach has NO STATED REFUND POLICY. Client understands the Coach has helped hundreds of people, and that their chances of success with coaching are excellent if they accept and follow his/her instructions without reservation.